Shipping Policy

At FK Enterprise, we aim to deliver your orders safely and on time through our trusted shipping partner Shiprocket.

🚚 Shipping Partner

All orders placed on our website are shipped through Shiprocket, which works with multiple courier partners to ensure reliable and timely delivery across India.

📦 Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Orders are not processed on Sundays or public holidays.
• During high-demand periods (sales, festivals), processing time may be extended.

⏱ Estimated Delivery Time

• Metro cities: 3–5 business days
• Non-metro cities: 4–7 business days
• Remote areas: 6–10 business days

Delivery timelines are estimated and may vary depending on courier partner, location, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

• Shipping charges (if applicable) are calculated at checkout based on:
  • Delivery location
  • Package weight
  • Courier availability
• Any applicable shipping fee will be clearly shown before payment.

📍 Order Tracking

• Once your order is shipped, tracking details will be shared via SMS or email.
• You can track your shipment using the tracking link provided by Shiprocket.

❗ Delays & Non-Delivery

FK Enterprise is not responsible for delays caused by:

• Courier company issues
• Natural disasters or weather conditions
• Incorrect or incomplete address provided by the customer
• Recipient unavailable at the time of delivery

🏠 Address Accuracy

Customers are requested to ensure:

• Correct and complete shipping address
• Valid contact number for delivery coordination

FK Enterprise will not be responsible for failed deliveries due to incorrect address details.

📦 Damaged or Missing Packages

If you receive a package that is:

• Physically damaged, or
• Missing items

Please contact us within 48 hours of delivery with clear photos or videos for assistance.

🚫 International Shipping

Currently, we only ship within India.
International shipping is not available at this time.

🔁 Exchange Shipping

• Exchange requests are subject to our Exchange Policy.
• Shipping costs for exchange (if applicable) may be borne by the customer.

📩 Contact Us

For shipping-related queries, please contact:

Email: support@fkenterprise.online
Business Hours: Monday to Saturday (10 AM – 6 PM)